Terms of Service
Last Updated: August 14, 2026
Welcome to Fahara. These Terms of Service govern your access to and use of the Fahara platform, website, and services. Please read them carefully before completing any booking.
1. Introduction & Agreement
By creating an account or placing a booking on Fahara, you enter into a legally binding agreement to comply with these Terms of Service. If you do not agree, you may not use our services.
2. Platform Roles Breakdown
To ensure legal transparency, the responsibilities of each participant on Fahara are defined below:
Individual or entity discovering and reserving cafe slots and purchasing event add-ons.
Venue provider responsible for hosting reserved slots and maintaining venue quality.
Third-party service provider delivering decor, photography, catering, and entertainment setups.
Digital marketplace facilitating search, scheduling, payment processing, and customer support.
3. Cafe Bookings & Reservations
When a booking is confirmed, the cafe owner agrees to reserve the specified slot exclusively for the customer. Customers must arrive on time and adhere to venue capacity limits.
4. Event Service Arrangements
Add-on event arrangements selected during checkout are executed by independent event partners. Fahara monitors quality control but is not directly liable for partner performance.
5. Pricing, Platform Fees & GST
Fahara provides full fee transparency on every booking summary:
• Subtotal: Combined hourly cafe charge and selected event package costs.
• Fahara Platform Fee: 4% calculated on the subtotal (`subtotal * 0.04`).
• Transaction Fee: 2% calculated on total before gateway charges (`(subtotal + platformFee) * 0.02`).
• GST: 18% tax calculated strictly on the Transaction Fee (`transactionFee * 0.18`).
6. Payments & Settlement
All payments must be completed online via Cashfree prior to slot confirmation. Funds are held securely and settled to venue hosts and partners after successful fulfillment.
7. User Conduct & Responsibilities
Users must refrain from causing property damage, submitting fraudulent reviews, or attempting unauthorized platform access.
8. Cancellation & Refunds Overview
Cancellations made more than 9 hours prior to slot start are eligible for refunds according to our dedicated Cancellation Policy.
9. Limitation of Liability
Fahara provides the marketplace "as-is". To the maximum extent permitted by law, Fahara shall not be liable for indirect or consequential damages arising from venue operations.
10. Dispute Resolution & Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to exclusive jurisdiction in relevant courts.
11. Contact Information
For legal inquiries or terms clarification:
vexatech.connect@gmail.com